Return and Refund Policy

At Citron Hygiene Systems, customer satisfaction is our priority.

1. Eligibility for Refunds
   • Products may be eligible for refund or replacement if defective or damaged upon delivery.
   • Requests must be made within 7 days of receiving the product.
2. Non-Refundable Items
   • Used or opened hygiene products.
   • Custom or special-order products.
3. Process
   • To request a refund, contact our support team at [insert email/phone].
   • Approved refunds will be processed within 7–10 business days to your original payment method.